Privacy Policy & Cookie Policy

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Privacy Policy for Injury Management Clinic Ltd

1. Introduction

Welcome to Injury Management Clinic Ltd ("we," "our," or "us"). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the General Data Protection Regulation (GDPR 2018) and other applicable data protection laws. All of which is committed to the lawful, transparent and fair processing of patient data.

Personal data shall be collected for specified, explicit and legitimate purposes only.

2. Information We Collect

We may collect the following types of personal information:

• Contact Information (name, address, email, phone number)
• Medical Information (health history, treatment records)
• Billing Information (insurance details, payment information)

3. How We Collect Information

We may collect personal information through various channels, including:

• Directly from you during consultations and appointments
• Through our website or online forms
• From other healthcare providers with your consent
• Through electronic communications (email, SMS)

4. Purpose of Processing

We require this information to understand your condition and needs therefore providing you with optimal care in the physio service we provide. This will be recorded along with your diagnosis and details of your subsequent treatment. We therefore process personal information for the following purposes:

• Providing physiotherapy services and treatment
• Billing and invoicing
• Appointment scheduling and reminders
• Complying with legal obligations
• Improving our services

5. Legal Basis for Processing

We process personal information based on the legal grounds outlined in the GDPR, including the necessity of processing for the performance of a contract, compliance with legal obligations, and consent.

6. Data Sharing

We may share your personal information with:

• Healthcare professionals involved in your treatment
• Legal authorities as required by law

We will never pass patient information to third parties without your consent unless required by law to do so. As an existing patient, we may send you information promoting goods and services in relation to your treatment.

7. Security Measures

We implement appropriate technical and organisational measures to ensure the security of your personal information.This personal data will be stored securely and confidentially in accordance with GDPR guidelines, ensuring we adhere to safeguarding information, protecting from data breach, fire and theft. We store patient information for as long as lawfully required.

8. Your Rights

In accordance with GDPR, you have the right to access information we hold about you. Please write to us if you wish to request confirmation of what information we hold about you or if you have any queries regarding our Privacy Notice.

You have the right to:

• Access and rectify your personal information
• Object to processing under certain circumstances
• Erase your personal information under specific conditions
• Restrict processing in certain situations
• Data portability

9. Cookies and Tracking Technologies

We may use cookies and similar technologies on our website. Please refer to our Cookie Policy for more information.

10. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Please review the policy periodically for changes.

11. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us at 

Info@injurymanagementclinic.com

Cookie Policy for Injury Management Clinic Ltd

1. Introduction

Welcome to the website of Injury Management Clinic Ltd ("we," "our," or "us"). This Cookie Policy explains how we use cookies and similar technologies on our website and outlines your choices regarding these technologies.

2. What are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help the website recognise your device and remember certain information about your visit.

3. Types of Cookies We Use

We use the following types of cookies on our website:

• Essential Cookies: These cookies are necessary for the proper functioning of the website and cannot be disabled in our systems.
• Analytical/Performance Cookies: These cookies allow us to recognize and count the number of visitors, understand how visitors interact with our website, and improve its performance.
• Functional Cookies: These cookies enable enhanced functionality and personalization, such as remembering your preferences.
• Marketing/Advertising Cookies: These cookies are used to deliver advertisements that are more relevant to you and your interests.

4. How We Use Cookies

We use cookies for various purposes, including:

• Improving the functionality and performance of our website
• Analyzing website traffic and user behavior
• Personalizing your experience on our website
• Delivering targeted advertisements

5. Your Consent

By using our website, you consent to the use of cookies as described in this Cookie Policy. If you do not agree to the use of cookies, you can manage your cookie preferences using the cookie banner or browser settings.

6. Managing Your Cookie Preferences

You can control and manage cookie preferences through your browser settings. Most web browsers allow you to delete or block cookies. However, please note that disabling cookies may affect the functionality of our website.

7. Changes to the Cookie Policy

We may update this Cookie Policy to reflect changes in our practices or for legal reasons. Please check this page periodically for any updates.

8. Contact Information

If you have any questions or concerns about our use of cookies, please contact us at Info@injurymanagementclinic.com